Terms of service

Terms & Services

M&Z Collection

Welcome to M&Z Collection. By accessing our website and placing an order, you agree to be bound by the following Terms & Services. Please read them carefully before using our website.

1. General Information

M&Z Collection is an online retail store offering authentic beauty, skincare, cosmetics, fragrances, fashion accessories, watches, bags, and related products, sourced primarily from the UK and delivered within Pakistan.

By using this website, you confirm that you are at least 18 years of age or have permission from a legal guardian.

2. Product Authenticity

  • All products sold at M&Z Collection are 100% original and authentic

  • Product images are for illustration purposes only

  • Minor variations in packaging, labeling, or batch design may occur due to international sourcing

3. Pricing & Payment

  • All prices are listed in PKR

  • Prices may change without prior notice

  • Payment methods include:

    • Cash on Delivery (where applicable)

    • Online payment options (if enabled)

M&Z Collection reserves the right to cancel any order in case of pricing errors or payment issues.

4. Order Acceptance & Cancellation

  • Orders are confirmed once payment is verified or COD is approved

  • Orders cannot be cancelled once processed or dispatched

  • We reserve the right to refuse or cancel any order due to stock unavailability, suspected fraud, or incorrect information

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary

  • M&Z Collection is not responsible for courier delays, customs issues, or force majeure events

  • Customers are responsible for providing accurate shipping details

For full details, please review our Shipping Policy.

6. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy

  • Hygiene-sensitive items (cosmetics, skincare, perfumes) are non-returnable once opened

  • Claims must be reported within the specified time frame

7. Intellectual Property

All content on this website—including logos, images, text, designs, and branding—is the property of M&Z Collection and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

M&Z Collection shall not be liable for:

  • Allergic reactions or misuse of products

  • Delays caused by couriers or external factors

  • Indirect or consequential damages arising from use of our website or products

Customers are advised to review ingredient lists and perform patch tests where applicable.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to harm, hack, or disrupt website functionality

Violation may result in account termination or legal action.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy and is used only to process orders and improve customer experience.

11. Governing Law

These Terms & Services are governed by and construed in accordance with the laws of Pakistan.

12. Changes to Terms

M&Z Collection reserves the right to modify these Terms & Services at any time. Updates will be effective immediately upon posting on the website.

13. Contact Information

For any questions regarding these Terms & Services, please contact us:

📩 Email: mzcollection1214@gmail.com
📱 WhatsApp: +923365586941
📍 Instagram: https://www.instagram.com/mzeecollection_

✨ Thank You for Choosing M&Z Collection

Authentic UK Beauty & Fashion, Delivered with Trust to Pakistan.